Wasn't my first time here, but first time here with my kids and husband. I Hotel never disappoints. Truly appreciate all the help and extra mile from the service staff during an unfortunate incident, which required us to get to get to the hospital late at night. Their service was top-notch and left a lasting impression for us. Prior to booking, we had also requested a birthday set up, which the hotel did not disappoint. The food was good, the service was remarkable and the facilities were clean. All you ever need for a good stay. Will definitely be back.
Ainnal
April 2025
Love the smiles and kindness all of the hotel staff, the big room, with the luxurius property, the breakfast with many food and drink we can choosed. Realy want to come again to stay more days, for shoping arround the hotel, relax with massages by a good theraphys, eat the delicius food and others...Than'ks GOD🥰
Wulan
Februari 2025
My husband and I celebrated our 1st anniversary in Batam and the staff were kind enough to upgrade our room + leave a cake in the room. The staff is efficient and friendly. The hotel is also fairly close to harbour bay ferry terminal. Special shout out to Ferdi for being so hospitable. Thank you for making our stay so enjoyable.
Chandralekha
April 2025
The location which is super near to nagoya Hill mall. It has a walkway (with a guard on stand by to ensure the hotel guess safety) from the back of the hotel that leads you to nagoya Hill mall that open from 6am till 12am daily. The hotel spa was good and the therapist assigned to me has excellent. I feel so relaxed and fresh after great massage and hospitality.
Arnie
Juli 2022
It has a very clean room, carpeted with good toilet amenities. Great location and super friendly staff
Hassan
September 2024
Location was great! There was a short cut to the Nagoya Mall. The stairs are no problem to use since it is only a short flight of 14 steps or so. Ambiance and rooms are clean and luxurious feeling. Staff were attentive and friendly. Breakfast is amazing since we are not expecting just western food. The rendang and local food were amazing too! It was an awesome experience that was enough for us to make this our de facto hotel when we are in Batam!
Barbe
Mei 2023
The hotel interior was good. The room was big and cozy. The tv and channels were awesome! Located just beside Nagoya Mall is a plus point. The pool is good, just enough dept to have a good time.
Benjamin
Mei 2024
Bed is good, breakfast is good as well! Hotel staff is friendly, and they have liaison with the kualapis Alya Layer cake. So no need to go all the way there if you need to order it. Swimming pool is good too.
Sharon
Agustus 2024
The Grand I Hotel consistently stands as the preferred choice for our friends and family when visiting Batam. With excellent facilities, pristine rooms, and a welcoming staff, it never fails to impress. The breakfast selection has notably improved since our last visit in November 2023. Simply the best!
Riana
Desember 2023
location..nearby nagoyo mall, and massage place...alot of eatery.. breakfast in the hotel is good..with variety of Asian dishes. hotel staff very helpful, especially to the HOUSEKEEPING staff.(level 3),they are very helpful and honest... he response to our request without delay. he deserved a credit for his hard work.
Siti
Agustus 2024
Reservasi:
+1 (888) 385-8465